CARE

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Care for the Planet, our Customers and our Employees

“Taking a leadership role in decarbonization is the best path to protect our company, our employees, and generations to come.”

CEO, Carlos Tavares

Stellantis has the ambition to achieve Carbon Net Zero by 2038 from well to wheel and throughout the entire supply chain, becoming the industry champion in climate change mitigation. As an intermediate target, we are working to cut our carbon emissions in half by 2030, compared to our 2021 levels.

And we are taking decisive steps forward in our circular economy activities, continuing the transformation from a cradle-to-grave to a cradle-to-cradle business model. This means development of a comprehensive, 360-degree business based on the traditional 4Rs – repair, reuse, reman and recycle.

The Path to Carbon Net Zero

Graph of Stellantis target to reduce co2 emissions by 50 percent from 2021 to 2030 reaching carbon net zero by 2038 Graph of Stellantis target to reduce co2 emissions by 50 percent from 2021 to 2030 reaching carbon net zero by 2038

(1) Includes Scopes 1 and 2 (-75% in absolute emissions – ton of CO2 equivalents) and Scope 3 (-50% in emission intensity – ton of CO2 equivalents per vehicle) 

We aim to become number one in customer satisfaction for our products and services in every market by 2030. To achieve this objective, we are dedicating special attention to the complete end-to-end experience and inspiring actions throughout the value chain, with a focus on four key areas:

  • reshaping the customer experience and reaching an unprecedented level of customer satisfaction with our electrified products and services
  • using Big Data to reduce time to fix by 50%
  • improving each customer touchpoint with a new holistic view of the customer journey
  • always keeping the customer at the center of everything we do

Every Customer Counts. Every Journey Matters.

Chart of four key elements in Stellantis ambition to be number one in Customer Satisfaction Chart of four key elements in Stellantis ambition to be number one in Customer Satisfaction

#1 means largest percentage of sales volumes in top quartile based on aggregate of syndicated survey data

Focus on the employee journey and becoming a great company to work for is also central to the Care pillar.

Diversity is one of our key strengths and we empower that diversity through meritocracy, rewarding and advancing individuals who exemplify leadership and an entrepreneurial spirit. This includes:

  • our target of having at least 35% of leadership roles in the organization held by women by the end of 2030
  • supporting our employees in accelerating their skills evolution and feeding their appetite to “dare forward” through reskilling and training programs
  • strengthening our talent pipeline to embrace the Dare Forward mindset, doubling the number of leaders with direct profit and loss responsibility by the end of 2025

A Great Company to Work for

GREAT COMPANY INFOGRAPHIC

MAGNET FOR TALENT:

  • 4,500 Software Professionals by end of 2024
  • Software & Data Academy
  • Electric Academy

GREAT & SUSTAINABLE WORKPLACE:

  • 70% remote work
  • Real Estate Carbon Neutral by 2030, -50% CO2 by end of 2025

ENTREPRENEURIAL SPIRIT:

  • Leadership positions with individual P&L doubled by end of 2025
  • 100% of High Potential Leaders “entrepreneurial” trained

EMPOWERING DIVERSITY THROUGH MERITOCRACY:

  • Leadership positions held by women > 35% by end 2030
  • 100% of HR processes aligned with Diversity & Inclusion policy from 2022
Chart of key elements in Stellantis ambition to be a great company to work for Chart of key elements in Stellantis ambition to be a great company to work for

(1) For functions not directly linked to physical manufacturing and engineering activities

Download the Dare Forward 2030 Presentation